Furtopia FAQ

Our rules are written in detail here: The Rules of Furtopia, and they describe what the acceptable behavior for Furtopia is and what can happen when you ignore that. In brief, we consider ourselves a PG-13 chat; so basically if you would not see the content you are posting in a PG-13 movie, it's not okay to do in the public rooms. Temporary private rooms are available to all members, but the private room ratings range from "G" to "X" and they are controlled by the private room owner. If you are a parent of an underage Furtopia patron and you have any questions about this, do not be afraid to reach out with your concerns.

� Along with the rules of conduct for this site, in order to participate you must also agree to abide by our Terms of Use. By making use of the services on this website you agree to the terms of service described in the document.

� We want everyone to have fun and be safe, and these rules are in place to help make that happen. Not following these rules can result in a kick (being "chased" from the chat, logged out), or a ban - which could be a few days or permanent, depending on the offense and how many strikes you've got. We have a very low tolerance for troublemakers, so just don't do it!

- Who do I ask for help in using the chat or when someone is bothering me? -

First off, if someone is bothering you, ignore them. Literally. On Furtopia, there is an ignore feature, and that should always be your first line of defense if someone is bothering you. You can ignore them and they will *disappear* from your chat window (and you will also disappear from theirs). It will look to them as though you have signed off the chat. Other users in the room can still see you and still see the person you are ignoring. To ignore someone, either click on their avatar and select "ignore" or type "!ignore {username}" in the text box when you're in a room ({username} is their Furtopia username).

� Our Administration is here to help you: whether that means answering a simple question, or protecting your chat experience. The Admins have the ability to give official answers to questions, as well as kick and ban troublemakers from the chat - they are Furtopia's police. If you see a rule being broken, please report it to us. If someone is bothering you, remember that you have to ask them to stop before it counts as harassment. Please keep a copy of your chat log to show us as a record of the event. Never hesitate to ask for help if you don't feel right about a situation.

� How to contact an Admin: When you first log in and see the map screen, to the upper right hand corner is a list of the online Administrators. If you then look in The Mysts, you will see the names of Administrators in italic and their usernames will appear in different colors than standard users. For minor problems contact a Gamma and for more serious problems contact a Beta. You can "call" them from the room you're in and they'll come to assist or you can go to them. (Note: "Problem Tickets" are available but we prefer that this is used to report technical problems when there are no Admins online.)

� Just like the Alpha of a real wolf pack, Kev is the lead Alpha of Furtopia, and he is ultimately in charge of the chat. He has a team of Alphas to assist with the managing of Furtopia. There are also Betas, and Gammas in our Administration Team, and they patrol the chat and manage the different aspects of making Furtopia, well, work. A lot of members have been around for a while and may be able to answer basic questions.

- How do I get to be an Administrator? -

Number one, don't ask us for it. It just happens. If you're helpful, friendly, and follow the rules, you're bound to be noticed by the Administration eventually. We do sometimes ask users to nominate each other, when the time comes a news announcement will be made on the homepage, and on the forums. DO NOT ask us to open this process! We promote members and ask for nominations when we need more hands on deck, and we're the ones who decide when and who that is.

- Can I role-play (RP) here? -

RP is when people pretend to have clans, packs, mates, families, battles, and so forth. This site was meant for chatting and for role-playing, having said that, we do understand that a lot of people are uninterested in RP. We have assigned designated areas where you can do it freely and meet other people interested in the same thing. There are currently four rooms designated specifically for RP. Please keep roleplay in those rooms, via whisper or in private rooms with the room owner's permission.

- Why can't I get into the chat? -

This could be for a number of reasons. Make sure you have the most up to date version of Flash, which you can find on Adobe Flash's website. If you have some kind of firewall installed, (most schools and some business networks have this sort of protection), then that could be blocking Furtopia. Also, try clearing out your cache and cookies through your browser's internet options. Currently, the chat works best in Internet Explorer 7 and pretty well in Firefox as well as some other browsers. If none of this helps, go to here: The Technical Support Forum for help.

- I found a bug (something that doesn't work). What should I do? -

Tell us! We need your help in order to find all of the bugs and problems with Furtopia so that Underdog can fix them. Read this: How To Report Bugs and follow the instructions to post in our Tech Support forum.

- Can I submit my own art for my character? -

Yes! Look here for our Art FAQ!

� If you have feedback for us, we'd love to hear from you about how we're doing, or take suggestions for new features. We need your help to make this the best chat that it can be! All we ask is that you give your thoughts politely and respectfully, even if it's criticism. You can speak with any available Administrator about your ideas or opinions.

- Where can I find out more about Deltas? -

Check out the Furtopia Deltas FAQ to learn about the currency used on Furtopia and other Chatlands sites.

- Where can I find out about the different subscription levels and what they allow? -

Check out the subscribtion chart. It shows you the different subscriptions and how much they cost per day in Deltas. Furtopia Deltas are the unit of currency on this site. There is more information about what you get at each of the subscription levels on this page.

That should do it! Have you read both the rules of conduct and our terms of use yet? If not, please do so right away!

Furtopia is brought to you by William Underwood, website co-owner and web developer.